{"id":204553,"date":"2026-05-18T16:58:28","date_gmt":"2026-05-18T22:58:28","guid":{"rendered":"https:\/\/kuali.com.mx\/web\/?p=204553"},"modified":"2026-05-18T17:03:53","modified_gmt":"2026-05-18T23:03:53","slug":"asesora-profeco-a-defraudados-por-agencia-de-viajes","status":"publish","type":"post","link":"https:\/\/kuali.com.mx\/web\/2026\/05\/18\/asesora-profeco-a-defraudados-por-agencia-de-viajes\/","title":{"rendered":"ASESORA PROFECO A DEFRAUDADOS POR AGENCIA DE VIAJES"},"content":{"rendered":"\n<p><strong>Milagros Tadeo\/Le\u00f3n, Gto.-<\/strong>&nbsp;La Procuradur\u00eda Federal del Consumidor (Profeco) inform\u00f3 que ha brindado 12 asesor\u00edas a personas afectadas por la negativa en la prestaci\u00f3n de servicios de la agencia de viajes Go Traveling Baj\u00edo, en el marco de las acciones de protecci\u00f3n a los derechos de los consumidores.<\/p>\n\n\n\n<p>La dependencia alert\u00f3 sobre supuestas ofertas y promociones de paquetes tur\u00edsticos difundidas por internet y redes sociales a precios considerablemente bajos, en las que los proveedores carecen de domicilio f\u00edsico, garant\u00edas o mecanismos claros de atenci\u00f3n.<\/p>\n\n\n\n<p>Las personas afectadas acudieron este lunes a la Oficina de Defensa del Consumidor (ODECO) Zona Baj\u00edo, donde recibieron orientaci\u00f3n para presentar formalmente sus quejas. Profeco indic\u00f3 que los usuarios deben acudir con documentaci\u00f3n que acredite la relaci\u00f3n contractual a trav\u00e9s de contrato, factura o comprobante de pago, as\u00ed como&nbsp;identificaci\u00f3n oficial y datos del proveedor.<\/p>\n\n\n\n<p>En lo que va del a\u00f1o, la ODECO Zona Baj\u00edo ha recibido 102 quejas relacionadas con agencias de viajes, principalmente por negativa de cancelaci\u00f3n y devoluci\u00f3n de pagos, incumplimiento de promociones y cobros indebidos.<\/p>\n\n\n\n<p>Profeco record\u00f3 que est\u00e1n disponibles herramientas como el Monitoreo de Tiendas Virtuales y el Bur\u00f3 Comercial, donde los consumidores pueden consultar informaci\u00f3n sobre proveedores antes de contratar servicios.<\/p>\n\n\n\n<p>Para brindar atenci\u00f3n y orientaci\u00f3n a las personas consumidoras afectadas, la Profeco ha habilitado distintos canales de contacto. El Tel\u00e9fono del Consumidor est\u00e1 disponible en el n\u00famero 800 468 8722. Asimismo, la ODECO Zona Baj\u00edo ofrece servicio a trav\u00e9s de las l\u00edneas 477 716 6808, 477 716 6044 y 477 716 6465. De manera presencial, los usuarios pueden acudir al domicilio ubicado en Juan Alonso de Torres No. 1315, locales E25 y E26, Plaza Galer\u00edas Las Torres, Le\u00f3n, Guanajuato, en un horario de atenci\u00f3n de 08:30 a 15:30 horas.<\/p>\n","protected":false},"excerpt":{"rendered":"Milagros Tadeo\/Le\u00f3n, Gto.-&nbsp;La Procuradur\u00eda Federal del Consumidor (Profeco) inform\u00f3 que ha brindado 12 asesor\u00edas a personas afectadas por la negativa en la prestaci\u00f3n de servicios de la agencia de viajes Go Traveling Baj\u00edo, en el marco de las acciones de protecci\u00f3n a los derechos de los consumidores. La dependencia alert\u00f3 sobre supuestas ofertas y promociones [&hellip;]","protected":false},"author":2,"featured_media":91383,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-204553","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-politica"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ASESORA PROFECO A DEFRAUDADOS POR AGENCIA DE VIAJES - Kuali<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kuali.com.mx\/web\/2026\/05\/18\/asesora-profeco-a-defraudados-por-agencia-de-viajes\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ASESORA PROFECO A DEFRAUDADOS POR AGENCIA DE VIAJES - Kuali\" \/>\n<meta property=\"og:description\" content=\"Milagros Tadeo\/Le\u00f3n, Gto.-&nbsp;La Procuradur\u00eda Federal del Consumidor (Profeco) inform\u00f3 que ha brindado 12 asesor\u00edas a personas afectadas por la negativa en la prestaci\u00f3n de servicios de la agencia de viajes Go Traveling Baj\u00edo, en el marco de las acciones de protecci\u00f3n a los derechos de los consumidores. La dependencia alert\u00f3 sobre supuestas ofertas y promociones [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kuali.com.mx\/web\/2026\/05\/18\/asesora-profeco-a-defraudados-por-agencia-de-viajes\/\" \/>\n<meta property=\"og:site_name\" content=\"Kuali\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/kuali.com.mx\/web\/wp-content\/uploads\/2018\/04\/cropped-kuali_logo-1-1.png\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-18T22:58:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-18T23:03:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kuali.com.mx\/web\/wp-content\/uploads\/2022\/01\/Profeco-Feria.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kuali Staff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@kuali_noticias\" \/>\n<meta name=\"twitter:site\" content=\"@kuali_noticias\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kuali Staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/\"},\"author\":{\"name\":\"Kuali Staff\",\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/#\\\/schema\\\/person\\\/6f89ffa8ecba9dae50662357923c5289\"},\"headline\":\"ASESORA PROFECO A DEFRAUDADOS POR AGENCIA DE VIAJES\",\"datePublished\":\"2026-05-18T22:58:28+00:00\",\"dateModified\":\"2026-05-18T23:03:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/\"},\"wordCount\":317,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/Profeco-Feria.jpeg\",\"articleSection\":[\"Pol\u00edtica\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/\",\"url\":\"https:\\\/\\\/kuali.com.mx\\\/web\\\/2026\\\/05\\\/18\\\/asesora-profeco-a-defraudados-por-agencia-de-viajes\\\/\",\"name\":\"ASESORA PROFECO A DEFRAUDADOS POR AGENCIA DE VIAJES - 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